Brecon Choir Festival is managed by Brecon Buzz, a Community Interest Company.

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We are committed to protecting your personal information and being transparent about what information we hold about you.

 

Using personal information allows us to develop a better understanding of our audiences and in turn to provide you with relevant and timely information about the work that we do as part of Brecon Choir Festival. As a small Community Interest Company it also helps us to engage with potential donors and supporters.

 

The purpose of this policy is to give you a clear explanation about how we collect and use the information we gather from you directly and from third parties.

We use your information in accordance with all applicable laws concerning the protection of personal information. This policy explains:

 

What information we may collect about you;

How we may use that information;

In what situations we may disclose your details to third parties;

Our use of cookies to improve your use of our website;

Information about how we keep your personal information secure, how we maintain it and your rights to be able to access it.

If you have any queries about this policy, please contact the Data Protection Officer at Brecon Choir Festival: planning@breconbuzz.co.uk

 

Who we are

 

Brecon Choir Festival is run by Brecon Buzz CIC and is funded by various grants and trusts, sponsors and individual donors and supporters as well as by ticket revenue. Our company registration number in England and Wales is 13161362..

 

Information collection

 

We collect various types of information in a number of ways:

 

• Information you give us

 

When you register on our website, buy tickets or make a donation, we’ll store the personal information you give us such as your name, email address, postal address, telephone number and card details. We will also store a record of your purchases and donations.

 

• Information about your interactions with us

 

When you visit our website, we collect information about how you interact with our content. When we send you a mailing we store a record of this, and in the case of emails we keep a record of which ones you have opened and which links you have clicked on.

 

• Sensitive personal data

 

Data Protection law recognises that certain categories of personal information are more sensitive than others, such as health information, race, religious beliefs and political opinions. We do not collect this type of information about our audiences.

 

Legal basis

 

There are three bases under which we may process your data:

 

Contract purposes

 

When you make a purchase from us or make a donation to us, you are entering into a contract with us. In order to perform this contract we need to process and store your data. For example we may need to contact you by email or telephone if an event is cancelled, or in case there are problems with your payment.

 

Legitimate business interests

 

In certain situations we collect and process your personal information for purposes that are in our legitimate organisational interests. However we only do this if there is no overriding prejudice to you by using your personal information in this way. We describe below all situations where we may use this basis for processing your personal information.

 

With your explicit consent

 

For any situations where the two bases above are not appropriate, we will instead ask for your explicit consent before using your personal information in that specific situation.

 

Marketing communications

 

We aim to communicate with you about the work that we do in ways that you find relevant, timely and respectful. To do this we use data that we have stored about you, such as which events you have booked for in the past, as well as any preferences you may have told us about.

 

We use our legitimate organisational interest as the legal basis for communications by post and email. In the case of postal mailings, you may object to receiving these at any time using the contact details at the end of this policy. In the case of email, we will give you an opportunity to opt out during your first purchase with us. If you do not opt out, we will provide you with an option to unsubscribe in every email that we subsequently send you, or you can alternatively use the contact details at the end of this policy.

 

We may also contact you about our work by telephone, however, we will always get explicit consent from you before doing this. Please bear in mind that this does not apply to telephone calls related to your purchases (as above).

 

Other processing activities

 

In addition to marketing communications, we also process personal information in the following ways that are within our legitimate organisational interests:

 

We may analyse data we hold about you to ensure that the content and timing of communications sent to you are as relevant as possible.

We may analyse data we hold about you in order to identify and prevent fraud.

In order to improve our website, we may analyse information about how you use it and the content with which you interact.

In all of the above cases we will always keep your rights and interests at the forefront to ensure they are not overridden by your own fundamental rights and freedoms. You have the right to object to any of this processing at any time. If you wish to do this, please use the contact details at the end of this policy. Please bear in mind that if you object, this may affect our ability to carry out the tasks above that are for your benefit.

 

Third parties

 

There are certain circumstances under which we may disclose your personal information to third parties. These are as follows:

 

To our own service providers who process data on our behalf and on our instructions (for example our ticketing system software provider). In these cases we require that these third parties comply strictly with our instructions and with data protection laws, for example around security of personal data.

Where we are under a duty to disclose your personal information in order to comply with any legal obligation (for example to government bodies and law enforcement agencies).

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Cookies

 

Many websites, including breconchoirfestival.co.uk, use techniques to enhance user-friendliness and to make the site as interesting as possible for each visitor.

 

We feel it is essential for you to be informed about the cookies that our website uses and for what purpose they are used.

 

What are cookies?

 

Like most sites, breconchoirfestival.co.uk sends small text files known as ‘cookies’ to your computer or device. A cookie stores select pieces of information based on your visit to the Presteigne Festival website. Examples of data stored within cookie files would be tickets you add to your shopping basket so that you can purchase more than one item at a time.

 

These cookies either last for the length of time you use the website, or may stay on your computer for a limited period of time to allow breconchoirfestival.co.uk to recognise you if you return.

 

We use cookies to provide you with a simple and customised service on breconchoirfestival.co.uk, as well as tracking how visitors use breconchoirfestival.co.uk.

 

Cookies are small text (.txt) files containing basic information about a particular website and user.

 

How to control or delete cookies

 

You can block or delete cookies on breconchoirfestival.co.uk, or any other website, using your browser’s preferences.

 

You can reject all or certain cookies. You can also configure your browser to get notifications when a cookie is offered.

 

For help on how to delete cookies, visit www.aboutcookies.org.  Please be aware, though, that if you reject cookies your experience of breconchoirfestival.co.uk may not reach its full potential.

 

Your debit and credit card information

 

If you use your credit or debit card to purchase from us or to make a donation, we will ensure that this is carried out securely and in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). You can find more information about this standard here.

 

Maintaining your personal information

 

We store your personal information indefinitely such that for any subsequent purchases you make we are able to link them back to a single unique record that we hold for you on our system.

 

If there are aspects of your record that are inaccurate or that you would like to remove, you can usually do this by logging in to your account through our website. Alternatively please use the contact details at the end of this policy.

 

Any objections you make to any processing of your data will be stored against your record on our system so that we can comply with your requests.

 

Security of your personal information

 

We will put in place appropriate safeguards (both in terms of our procedures and the technology we use) to keep your personal information as secure as possible. We will ensure that any third parties we use for processing your personal information do the same.

 

We will not transfer, process or store your data anywhere that is outside of the European Economic Area.

 

Your rights to your personal information

 

You have a right to request a copy of the personal information that we hold about you and to have any inaccuracies in this data corrected. Please use the contact details at the end of this policy if you would like to exercise this right.

 

Contact details and further information

 

Please get in touch with us if you have any questions about any aspect of this privacy policy, and in particular if you would like to object to any processing of your personal information that we carry out for our legitimate organisational interests.

 

Brecon Buzz CIC

c/- 1 Bulwark

Brecon

LD3 7LB

 

Tel +44 (0)7736 062849 | email planning@breconbuzz.co.uk